Recruitment

About the role

The key purpose of the role is to provide high quality specialist services caring for clients under 65 years and over 65 years. These services include personal care, dementia, learning disabilities and complex needs, respecting their preferences and choices and enabling them to live in their own home as independently as possible. This also includes supporting the delivery of culturally responsive, person-centred care across our growing portfolio of clients.

Providing person-centred support, in response to each individual's needs and aspirations, will require you to be flexible and responsive to change. The role involves working flexible hours 24/7 within our supported living accommodation and the community.

You will typically carry out multiple visits to people in their own homes, geographically clustered to minimise travel. Travel time and mileage between visits will be paid.

The role also involves supporting each individual to take as much control in their life as possible, and to exercise their rights, responsibilities and obligations as citizens.

Main responsibilities

• Promote individuality, identity, rights, choice, privacy, independence, dignity, respect and partnership.
• Promote equal opportunities and challenge prejudice or discrimination, through formal and safeguarding procedures where appropriate.
• Ensure vulnerable people are safeguarded from abuse and report any instances of alleged abuse which you witness or become aware of.
• Enable independence wherever possible and encourage motivation, to avoid dependency.
• Assist people to access mainstream and specialist services and agencies that promote their health and well-being.
• Provide support for people to access the community where this is part of the care and support plan.
• Support people with personal care as detailed in the care and support plan, using a person-centred approach and in the least intrusive way.
• Assist people with getting up in the morning and going to bed at night.
• Assist with washing, bathing, showering, dressing and undressing.
• Assist with toileting, continence management and personal hygiene (for example looking after skin, teeth, hair and nails).
• Assist people with their medication at the agreed level of support and as detailed in their medication care needs assessment.
• Prepare food and drink, being aware of people's choice, likes and dislikes, nutritional needs and cultural requirements.
• Assist with paperwork such as paying bills.
• Provide light general household duties, including housework and laundry, as detailed in the care plan.
• Accompany clients on day trips, such as shopping, or escort them to an activity or a medical appointment.
• Work collaboratively with families, healthcare professionals and other team members to ensure holistic care delivery.
• Use personal protective equipment as per PBT Safer Care guidance, and use manual handling equipment safely and correctly as instructed.
• Keep good records, communicate effectively and share information as appropriate, maintaining confidentiality and data protection requirements in line with PBT Safer Care policies and procedures.
• Understand each person's preferred method of communication, demonstrating active listening and always encouraging their communication, for example through words, pictures, signing, technology or behaviour.
• Where people do not have capacity to make some decisions in their life, offer support, guidance and advice that is in their best interest and follow the relevant processes under the Mental Capacity Act.
• Support people to maintain important relationships and their social networks.
• Be an effective team member, demonstrating flexibility and resourcefulness, and co-operate with colleagues and other people in the best interest of the people you support.
• Comply with all aspects of statutory and local regulations in respect of Health, Safety and Environment.
• Attend or complete any face to face or online training as requested.

This list is not exhaustive and may vary between different types of care packages based on service user needs.

Working hours

• Shifts vary depending on the needs of the service, including early mornings, evenings, weekends and bank holidays.

What we will do for you

• Make sure you are equipped with the skills and knowledge you need to do this role.
• Provide supervision, appraisal, team meetings, training and access to career development opportunities.
• Offer additional training opportunities to enhance your career opportunities.

Essential criteria

• Passionate about making a difference in the life of older people and people with various physical and mental disabilities.
• Excellent interpersonal skills, empathy, and the ability to build trust and rapport with clients and families.
• Relevant experience as a health care support worker, healthcare assistant, or nursing auxiliary.
• Deep understanding of different cultural norms, values and practices, especially in the context of caregiving and family structure, as well as the ability to prepare traditional meals and engage service users through culturally relevant activities and communication.
• Basic IT skills and numerical ability.
• Willing to undertake required training, sometimes outside normal working hours.
• Willing and able to drive between locations as required.
• Available for flexible working patterns including evenings, weekends, sleep-ins and nights as required.

Desirable criteria

• Experience of supporting people or of working in a social care setting.
• Previous experience in a domiciliary or residential care setting.
• Social care qualification or equivalent.
• Clean driving licence and access to your own vehicle with full business use insurance.
• Evidence of further study or continued professional development.
• Willingness to undertake further training specific to cultural care delivery and UK care standards.

About the role

The key purpose of the role is to provide high quality specialist services caring for clients under 65 years and over 65 years. These services include personal care, dementia, learning disabilities and complex needs, respecting their preferences and choices and enabling them to live in their own home as independently as possible.

Providing person-centred support, in response to each individual's needs and aspirations, will require you to be flexible and responsive to change. The role involves working flexible hours 24/7 within our supported living accommodation and the community.

You will typically carry out multiple visits to people in their own homes, geographically clustered to minimise travel. Travel time and mileage between visits will be paid.

The role of a care worker also involves supporting each individual to take as much control in their life as possible, and to exercise their rights, responsibilities and obligations as citizens.

Main responsibilities

• Promote individuality, identity, rights, choice, privacy, independence, dignity, respect and partnership.
• Promote equal opportunities and challenge prejudice or discrimination, through formal and safeguarding procedures where appropriate.
• Ensure vulnerable people are safeguarded from abuse and report any instances of alleged abuse which you witness or become aware of.
• Enable independence wherever possible and encourage motivation, to avoid dependency.
• Assist people to access mainstream and specialist services and agencies that promote their health and well-being.
• Provide support for people to access the community where this is part of the care and support plan.
• Support people with personal care as detailed in the care and support plan, using a person-centred approach and in the least intrusive way.
• Assist people with getting up in the morning and going to bed at night.
• Assist with washing, bathing and showering.
• Assist with dressing and undressing.
• Assist people with looking after their skin, teeth, hair and nails.
• Assist with toileting, continence management and personal hygiene.
• Assist people with their medication at the agreed level of support and as detailed in their medication care needs assessment.
• Prepare food and drink, being aware of people's choice, likes and dislikes, nutritional needs and cultural requirements.
• Assist with paperwork such as paying bills.
• Provide light general household duties, including housework and laundry, as detailed in the care plan.
• Run errands such as shopping.
• Accompany clients on day trips.
• Escort clients to an activity or a medical appointment.
• Chat and engage with relatives and provide care updates.
• Use personal protective equipment as per PBT Safer Care guidance.
• Use manual handling equipment safely and correctly.
• Keep good records, communicate effectively and share information as appropriate, maintaining confidentiality and data protection requirements in line with PBT Safer Care policies and procedures.
• Understand each person's preferred method of communication, demonstrating active listening and always encouraging their communication, for example through words, pictures, signing, technology or behaviour.
• Where people do not have capacity to make some decisions in their life, offer support, guidance and advice that is in their best interest and follow the relevant processes under the Mental Capacity Act.
• Support people to maintain important relationships and their social networks.
• Be an effective team member, demonstrating flexibility and resourcefulness, and co-operate with colleagues and other people in the best interest of the people you support.
• Comply with all aspects of statutory and local regulations in respect of Health, Safety and Environment.
• Attend or complete any face to face or online training as requested.

This list is not exhaustive and may vary between different types of support service.

What we will do for you

• Make sure you are equipped with the skills and knowledge you need to do this role.
• Provide supervision, appraisal, team meetings, training and access to career development opportunities.
• Offer additional training opportunities to enhance your career opportunities.

Essential criteria

• Passionate about making a difference in the life of older people and people with disabilities.
• Clear written and verbal communication style.
• Basic IT skills and numerical ability.
• Willing to undertake required training, sometimes outside normal working hours.
• Willing and able to drive between locations as required.
• Available for flexible working patterns including evenings, weekends, sleep-ins and nights as required.

Desirable criteria

• Experience of supporting people or of working in a social care setting.
• Social care qualification or equivalent.
• Clean driving licence and access to your own vehicle with full business use insurance.

About the role

You will have experience of domiciliary care and homecare service delivery, with excellent working knowledge of the essential standards and statutory inspections in domiciliary care, and experience of developing strong relationships with health professionals, including GPs and social workers.

This is a great opportunity to be involved with the development of this branch. You will use your previous knowledge, experience and relationships to develop, build and grow a homecare service, working within a provider that has had success nationally. You will be given the support and expertise required to succeed.

Main responsibilities

• Supporting and managing staff.
• Support the recruitment and training process, looking to increase awareness in the locality.
• Manage the branch effectively in line with CQC standards.
• Support care teams to fulfil their roles and deliver a great service.
• Build relationships with service users, family members and the multi-disciplinary teams.
• Liaise with all relevant allied health professionals.
• Work closely with the business and management team to grow the service.
• Take responsibility for ensuring that safeguarding alerts are managed.
• Attend and contribute to management meetings and risk management meetings as required, including preparation of required management reporting.
• As a new service, bring ideas and suggestions to grow the service.

Essential requirements

• Experience within domiciliary care.
• NVQ Level 5 or equivalent, or at least working towards it.
• Be prepared to become a CQC Registered Manager.

Essential criteria

• Educated to GCSE level in Maths and English, or an equivalent Level 2 qualification.
• A relevant professional qualification at Level 3 or higher in care or management, for example NVQ/SVQ, QCF Award, Certificate or Diploma (also known as BTEC Professional Award, Certificate or Diploma).
• Previous experience of working with young adults with learning disabilities and autism.
• Experience of following care and support plans.
• Ability to work calmly, efficiently and accurately under pressure.
• Initiative and confidence to make decisions.
• Supporting people with dignity and respect.
• Basic IT literacy and numerical skills.
• Excellent interpersonal skills, with the ability and confidence to generate and build effective relationships with colleagues, customers and stakeholders.
• Understanding of safeguarding adults at risk.
• Able to work as part of a team.

Desirable criteria

• Experience working in a support or care setting.
• Ideally a minimum of four years' experience, preferably within supported living services, providing support for clients with learning disabilities and complex cases.